FI Learn Support Desk Knowledgebase General
reCAPTCHA causing login issues
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reCAPTCHA causing login issues

If a learner or member of staff is unable to login due to reCAPTCHA errors then please recommend the below actions:

  • Update the Browser
  • Enable JavaScript in the browser settings. reCAPTCHA requires JavaScript to function properly.
  • Disable Conflicting Plugins:
  • Clear Cache and Cookies



Please share the attached document with instructions to support.

» Captcha.docx
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Article Details

Article ID:
188
Category:
General
Date added:
06 Mar 2025 15:18
Rating :