Understanding the API

The API is how our CRM systems (Administrate and accessplanit) are linked to FI Learn. Information is passed automatically from the CRM system to FI Learn and back again. This section is to explain ho...

How to access the FI Learn Short code report

Please click here to access the FI Learn short code report. This is the report you should use to find the short code of the corresponding course to put in your CRM (ADM or accessplanit). Don't try and...

Avoiding duplicate accounts

Using the sync log

Opening a new location and mapping in the API

If you open a new location, you need to let the LMS team know so that this can be mapped in the API. There is a lead time of around 2 weeks for these requests to be processed, so please plan in advanc...