Understanding the API
The API is how our CRM systems (Administrate and accessplanit) are linked to FI Learn.
Information is passed automatically from the CRM system to FI Learn and back again. This section is to explain how this process works and how you can troubleshoot when there are issues with information not passing through correctly.
The PDF below shows how users are created in FI Learn when bookings are placed on our CRM systems (CRM = ADM/accessplanit).
The videos explain how the API deals with new learners and existing learners when they book courses via the CRM.