Apprentice Non-Starter process - Centre Admins

Find the apprentice in FI Learn and select "edit profile"

In the username and email fields add old_ to the beginning of the email address as below. Tick the box for Suspended account:

Expand the Optional category and in the ID number field add old_ to the beginning of the number:

Expand the Admin Only category and change the learner status from Active to Non-Starter:

Update profile:

Then within Job assignments select the Skills Coach SA job assignment:

Scroll down to Job details and delete the Manager assigned:

Update job assignment:

The apprentice will then have a suspended inactive account and the S&DC will have been removed.