Knowledgebase Apprenticeship Onboarding Processes

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Apprenticeship Onboarding - summary of changes made in 2025 and short code sets
Changes for Pending Apprentices / Pending Exam Plus
Actions required if you book the wrong apprenticeship course / extra course in ADM/APT - learners created BEFORE 10 November 2025
Actions required if you book the wrong apprenticeship/exam plus course / extra course in ADM/APT - learners created AFTER 9 November 2025
Actions required if you select the wrong apprenticeship programme on the onboarding form - learners created BEFORE 10 November 2025
Actions required if you select the wrong apprenticeship programme on the onboarding form - learners created AFTER 9 November 2025